Last updated · 12 October 2026
RiseUp is a trading name of Global Search Marketing Ltd (company no. 09130350), with offices in Birmingham, Worcester, London and Manchester. We are the data controller for personal information collected through this website and the private WhatsApp connection described below. You can reach us at info@riseup.agency or 0330 678 1100.
We collect information you give us directly — such as your name, email, phone number, company and any message — when you complete a form, request an audit, subscribe to our insights or contact us. We also collect limited technical information automatically, such as your IP address, device and browser type, and how you use the site, through cookies and similar technologies.
We process your data on the basis of your consent, our legitimate interests in running and growing our business, and where necessary to perform a contract or comply with the law.
We do not sell your data. We share it only with trusted service providers who help us run our business (for example, hosting, analytics and email tools), all bound to protect it, and where required by law.
Under UK GDPR you have the right to access, correct, delete or restrict the use of your personal data, to object to processing, and to data portability. To exercise any right, email info@riseup.agency. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
We keep your data only as long as needed for the purposes above or as required by law. For details of the cookies we use, see our Cookie Policy.
This section applies to our owner-authorised WhatsApp connection for internal business administration. Access is limited to the configured account owner.
We process the authorised sender's phone number, message text, message identifiers, timestamps and delivery status to check access, return connection acknowledgements and keep the connection reliable. If a voice note is received, the initial service records its message and media identifiers and acknowledges receipt. Audio downloading, transcription and AI-agent processing remain disabled at this stage; this notice will be updated before those features are enabled.
Meta provides the WhatsApp Business Platform, and Cloudflare carries webhook traffic to our local service. These providers process data under their own applicable terms and privacy policies. We store accepted request content encrypted on our own computer. Access credentials are held in secure local credential storage, and operational logs exclude message content and credentials.
Request content is removed from active records after seven days once a request is no longer queued or being sent. Pending requests remain until processed or closed. Minimal operational records, including timestamps, delivery status and non-readable duplicate-detection identifiers, may be retained longer to prevent repeated processing. Backup copies and provider records can have different retention periods.
For questions, access or deletion requests about this connection, contact info@riseup.agency. The rights described above also apply to this connection.
